IVG Reload Distributor Onboarding Steps — Multi-Warehouse Networks
We ship ivg reload to distributors in very different markets, and the same five questions come up almost every week. Rather than answer them in email each time, we have written them out properly here.
What to Fix Before Approving IVG Reload
Where possible, tie part of the ivg reload payment to inspection against the written spec. It focuses attention on the numbers rather than on the relationship.
| Product category | Refillable kit |
|---|---|
| Resistance band | 0.6 - 0.8 ohm |
| Capacity tolerance | +/- 2% |
| Puff count method | Declared by capacity |
| Master carton | 100 units |
| Carton weight | 11.0 kg |
| Shelf life | 24 months |
| Storage | 15-25 C, dry, away from direct light |
Freight, Customs and Timing
Ask your forwarder for the ivg reload transit history on your lane, not the advertised schedule. The gap between the two is the buffer you should build into your reorder point.
Quality Control in Practice
Train whoever receives ivg reload cartons to note anything unusual at the point of unloading. Damage discovered at the dock is a freight claim; damage discovered a week later is your problem.
- Check carton dimensions against your freight quote before confirming.
- Start with a mixed carton and let your own sell-through decide.
- Rotate stock by batch code rather than by delivery date.
- Ask how the factory measures puff count, then compare like with like.
- Plan the switch from air to sea freight before you need it.
Trends Worth Watching
The most durable ivg reload lines over the last few years have been unglamorous and consistent. Novelty sells once; reliability sells every month.
Assortment rationalisation is the quiet trend in this category. Shops that cut their ivg reload range from twelve lines to five well chosen ones often report higher total sales, not lower.
Where IVG Reload Sits in the Range
IVG Reload rewards retailers who can explain it in one sentence. If your team needs a paragraph, the range is too complicated for the space it occupies.
IVG Reload rewards retailers who can explain it in one sentence. If your team needs a paragraph, the range is too complicated for the space it occupies.
Selling IVG Reload at Store Level
Rotate ivg reload facing rather than price for the first month. Visibility changes sell-through more reliably than a small discount, and it does not train customers to wait for offers.
Practical Checklist
- Ask how the factory measures puff count, then compare like with like.
- Keep sealed retained samples from every production batch.
- Plan the switch from air to sea freight before you need it.
- Confirm the current customs classification with your own broker.
- Write the complaint threshold into the order terms.
- Rotate stock by batch code rather than by delivery date.
Frequently Asked Questions
How are price changes handled on repeat orders?
{K} pricing is reviewed against input costs and volume rather than adjusted casually. Any change is confirmed in writing before the next order is scheduled, with the reason stated so you can judge it yourself.
How do you handle a short shipment?
Cartons are counted and weighed before dispatch and the figures are shared with you. If something is short on arrival, the packing record and the carrier documentation are both available, which keeps the claim straightforward.
Do you provide compliance documents?
Every shipment leaves with the documentation set relevant to your market, including batch records and test reports where required. Your local rules still determine what you must file, so confirm those with your broker before import.
What is the usual minimum order for ivg reload?
For a standard production run the minimum is normally one master carton per flavour, though mixed cartons can be arranged for a first order. If you are testing the line, ask about a sample pack first and treat the freight as part of your research budget.
Is there support for in-store material?
Yes. Shelf talkers, counter cards and simple planogram suggestions are available for ivg reload ranges that reach a sensible volume. Most retailers find the plain strength and flavour cards do the most work.
Next Step
Whether you order from us or elsewhere, keep a retained sample from every batch. It costs almost nothing and it is the single most effective protection available to a ivg reload buyer.
Related Reading
- IVG Reload Warranty and After Sales: Setting Expectations — Private Label Programmes
- IVG Reload Cross Selling With Adjacent Categories — Oceania
- IVG Reload Carton Engineering and Freight Density — 2026 Buyer Notes
- Wholesale IVG Reload: A Practical Buying Guide for Retailers — Repeat Orders
- IVG Reload Buyer FAQ for First Time Importers — North America
- Supplier Audit Checklist for IVG Reload Orders — Private Label Programmes